Submit a complaint or referral

Use this form to send information about the management or maintenance of a building or common property to the Commissioner’s office. Select an existing MC, or choose “Building has no MC / establishment help” to refer an unregistered building, including a developer insolvency case.

You do not need an account. Your receipt contains a reference and private access code. Save the code; it is not sent by email.

This is an administrative intake channel. Submitting information does not promise a particular investigation, appointment, Tribunal claim, decision, or deadline.

What do you need help with? *

Building without an MC

Send a referral even if you cannot identify a receiver or liquidator. This requests office guidance; it is not an application to establish an MC or appoint a property manager.

Building or development name *

Building address *

District *

OC / certificate of fitness for occupation status

OC / CFO reference (if issued, optional)

OC / CFO date (if issued, optional)

Developer name (optional)

Developer insolvency status (if known)

Receiver, liquidator or other appointed officeholder details (optional)

Include their name, organisation, contact details and appointment reference if available.

Your name *

Email address *

Phone contact *

Category *

Subject *

Details *

Supporting files (optional)

Up to 3 PDF, JPEG or PNG files, maximum 10 MB each. For a no-MC referral, include the OC/CFO and insolvency appointment documents if available.

I consent to the office using the information and attachments to handle this complaint or referral and keep the related record.